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Email Alerts

Purpose

Understand how EisenVault One sends email notifications and which events you can control as a regular user.

Prerequisites

  • You are signed in to EisenVault One.
  • You can open your account Preferences page.

Before You Begin

Email alerts complement in-app notifications from the bell icon. They are delivered to the email address on your user profile.

As a regular user, you control whether you receive email for these event types on your Preferences page:

Preference When email is sent
App updates EisenVault One releases a new application update
Task Assigned A new task is assigned to you
Comments Added A comment is added to a document you follow
Document updated A document you follow is edited

Your administrator may also configure organization-wide email timing such as As it happens, Expiry alerts, and Daily digest. Those settings control when emails are sent to subscribed users; they are not changed from the regular user Preferences page.

To receive document-related emails, you typically need to subscribe to the document or folder. See Subscribe.

Review Your Email Alert Settings

  1. Click your account avatar in the top-right corner.
  2. Click Edit Profile.
  3. In the account sidebar, click Preferences.
  4. Scroll to Email Preferences.
  5. Review the four notification switches and their descriptions.

Example Walkthrough

  1. Open Preferences and review the Email Preferences section.

    Email Preferences switches on the Preferences page

  2. Note which switches are on. These match the read-only Email Notifications section on your main profile view.

Expected Result

  • You understand which events can trigger email notifications for your account.
  • Enabled switches on Preferences allow EisenVault One to send email for those event types when the activity occurs and your organization’s email settings apply.